VIP Membership Program – FAQ for Business Partners
General Overview
We provide a turnkey digital platform that lets your business offer a branded VIP Membership experience — with perks like product bundles, tasting benefits, discounts, and more.
Customers sign up online, pay a recurring monthly fee, and return to your location to redeem their benefits through a simple digital experience. All redemptions are tracked and reported through our system.
Our platform is designed for any business that benefits from repeat local traffic and wants to build customer loyalty through a recurring revenue model. This includes:
- Wineries, Breweries & Distilleries – Ideal for tasting rooms and producers who want to offer a wine or beer club that drives on-site visits and deeper customer engagement.
- Retailers – Perfect for boutique shops, specialty stores, and locally focused retailers who want to reward loyal customers and promote new product drops or seasonal deals.
- Restaurants & Bars – A powerful tool for creating regulars. Offer perks like monthly meals, free drinks, VIP seating, or birthday specials that keep guests coming back.
- Entertainment Venues – Great for arcades, theaters, music venues, or pickleball courts that want to build a loyal base of guests who visit frequently and bring friends.
- Hybrid Spaces – Coffee shops that become event spaces, breweries that host trivia nights, or businesses with multi-use functions benefit from the flexibility of custom perks that suit every aspect of their operation.
If your business thrives on foot traffic, recurring customer relationships, and creating memorable experiences, this platform is built for you.
Yes — benefits are intended to be redeemed on-site. When a member visits, they simply present their monthly redemption screen to your staff from their phone. The platform logs and tracks each redemption automatically.
Yes. You can offer multiple plans at different price points — with benefits that fit your customer base and operations. We’ll help you build and brand each tier to match your goals.
Operations & Setup
Not at all. Redemption is quick and straightforward for staff — members simply show their screen, and staff verify and tap to redeem. The platform handles the rest: tracking, reporting, and monthly renewals.
Yes — you retain full access to all member data and redemptions. It’s your program, under your brand, and your customer relationships remain yours.
Yes — we provide marketing materials like signage and QR codes so guests can join easily while they’re visiting your location.
Most benefits reset monthly after each billing cycle. Product-based perks (like bottles or 6-packs) can accrue if not picked up, while promotional offers (like discounts or bonus tastings) typically expire each month unless otherwise agreed upon.
Pricing & Structure
We offer two flexible pricing models:
- Revenue Share Model
- No setup fees
- We provide and manage the software
- A small share of monthly membership revenue goes to Perks Professor
- Flat Fee Model
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- One-time setup fee for platform branding and launch
- Low monthly fee for ongoing platform access
- You retain 100% of membership revenue
We’ll help you decide which model best fits your goals and customer base.
Marketing & Support
Yes — we help you launch with branded materials (print and digital) and optional targeted advertising through geo-fencing and social campaigns. We also provide onboarding guidance and campaign support as your program grows.
Absolutely. Your membership page, member communications, and redemption experience will all reflect your brand — not ours.
Yes — you’ll receive regular reports on membership growth, redemptions, and program performance.